Background
Webhelp is a global business process outsourcing (BPO) leader with 65,000+ employees operating in over 50 countries. Supporting diverse clients with specific security needs, Webhelp’s exposure to phishing threats was significant especially as attackers began targeting both their own teams and their clients. Microsoft 365’s built-in tools and traditional email gateways proved insufficient. Security operations were overwhelmed, and impersonation emails routinely slipped through. Webhelp needed scalable, intelligent, and low-friction email protection.
IRONSCALES’ Immediate Actions
- Instant Rollout Across Thousands of Users
IRONSCALES deployed in hours and scaled from a small pilot to 36,000 protected users without disruption and with no visible change to end users. - AI-Powered Phishing Detection & Automated Response
With built-in machine learning and threat remediation, IRONSCALES blocked phishing attacks automatically, drastically reducing analyst workload and response time. - Real-Time Threat Intelligence & Community Defense
Webhelp joined IRONSCALES’ global threat-sharing network, gaining early warning on emerging campaigns and enhancing SOC decision-making. - Empowering the End User as a Security Asset
With intuitive reporting and phishing simulations, Webhelp employees became active contributors to security improving awareness and decreasing reliance on SOC teams. - Exceptional Vendor Support
From CEO to engineers, IRONSCALES delivered a highly engaged, responsive rollout experience that Webhelp praised as unmatched among vendors.
Outcome
With IRONSCALES, Webhelp saw a dramatic drop in phishing emails and an immediate return on investment. Over 107,000 threats were quarantined within weeks. The company saved more than 460 analyst hours while enabling non-technical employees to identify and report attacks. The SOC team now resolved incidents in seconds, not hours, allowing them to shift focus to strategic efforts. Security became a business enabler not a bottleneck.
Magic Stone is here for you!
Webhelp’s story proves that scalable, intelligent email protection works at any size. As an IRONSCALES partner, Magic Stone Cyber Security delivers the same powerful, AI-driven defense to organizations across all sectors. Join the Magic Stone family and take control of phishing before it reaches the inbox.
